Privacy Policy

Privacy Policy

Updated 06 Jul 2025

1. What Personal Information We Collect
We may collect the following types of personal information:
- Name and contact details (e.g. email address)
- Business name, address, and publicly available listings
- User-submitted content (reviews, ratings, photos)
- IP addresses, browser type, and device identifiers
- Cookies and usage tracking data

2. How We Collect Your Information
We collect personal information:
- When you register or use our website
- When you submit content (e.g. reviews, business claims)
- From publicly accessible sources (for business listings)
- Automatically through cookies and tracking technologies

3. Why We Collect and Use Your Information
We collect and use your information for the following purposes:
- To operate and improve our website and services
- To display business listings and user-generated content
- To communicate with you regarding platform features or support
- To provide promotional offers or perks (where applicable)
- For analytics and platform insights
We only collect information reasonably necessary for our business functions.

4. Use of Cookies and Tracking
We use cookies, web beacons, and other tracking technologies to:
- Improve site performance and user experience
- Measure usage patterns and engagement
- Support authentication and personalization
You can manage cookie preferences via your browser settings.

5. Disclosure of Personal Information
We may share your information with:
- Service providers and contractors (e.g. hosting, analytics)
- Partners for promotional perks (only if you opt in)
- Regulatory bodies, if required by law
We do not sell your personal data. If personal information is disclosed overseas, we will take reasonable steps to ensure compliance with APP 8.

6. Access, Correction, and Your Rights
You may request:
- Access to the personal information we hold about you
- Corrections to inaccurate or outdated data
- Deletion of your personal information (where lawful)
Please contact us at [Insert Email Address] to make a request.

7. Security and Data Storage
We take reasonable steps to protect your personal information, including:
- Secure server infrastructure
- Access controls and authentication
- Regular audits and updates
However, no data transmission over the internet is 100% secure.

8. Making a Privacy Complaint
If you believe we have breached the Privacy Act or mishandled your information:
1. Contact us at [Insert Email Address]
2. We will investigate and respond within 30 days.

9. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. You will be notified of any significant changes on our website.

10. Contact Us
If you have questions about this Privacy Policy or your data:
[Insert Email Address]
foodiesfriendly.com.au